AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Comma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI

At Leipzig University Hospital, haematologists faced the challenge of identifying relevant research papers for rare blood cancers and individual patient cases from the flood of new scientific publications. The clinic partnered with Merantix Momentum to develop an NLP-based solution that automatically filters and ranks clinical publications according to their relevance… Read more: AI-supported decision support for haematology