AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Berlin Recycling partnered with AI developers to create a system that improves the assignment of drivers to waste collection tours, taking into account their health preferences and route desires. This AI-driven tour matching system not only increases driver satisfaction by aligning work assignments with personal health needs but also reduces… Read more: Ideal Tour Matchings for Better Health

Comma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI

GuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process

The “PharmaGPT” project aims to make medical information more accessible and understandable, particularly for groups such as the elderly and non-native speakers who struggle with the complex language of medicine package leaflets. To address this, a sophisticated AI-based Retrieval Augmented Generation (RAG) system was developed, capable of navigating and analyzing… Read more: Pharma GPT: Advanced Retrieval Augmented Generation with medical data