AI Solutions
- Transformation trough customer service operations and enhanced human agent efficiency with conversational AISeveral organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI
- Recurring savings through global standardisation of credit workflowTechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow
- Faster sustainability reporting with leadity & GenAIComma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI
- Utilising synergies: one solution for all savings banks. Automation of the loan application processGuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process
- Time series analysis for shipping outdoor equipment through data warehousingOur client, a major manufacturer and distributor of outdoor equipment, required a centralized platform for all its data to enhance advanced analytics of customer and business data. Niologic implemented a data warehouse based on Google BigQuery and developed a time series analysis for shipping, along with a machine learning algorithm… Read more: Time series analysis for shipping outdoor equipment through data warehousing
- Automating Information Extraction with Named Entity Recognition and LLMsOur project focused on automating the information extraction process from various data sources such as textual documents and database tables, utilizing Named Entity Recognition (NER) and advanced Language Models (LLMs). The main goal was to create an automated solution that could efficiently extract relevant information using NER and enrich metadata… Read more: Automating Information Extraction with Named Entity Recognition and LLMs