AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Diebold Nixdorf, a leader in IT solutions for retail banking and commerce sectors, has implemented AI-driven service engineering to enhance the efficiency of ATM service operations. Initially, ATM malfunctions were identified using basic rules without detailed action plans for technicians. By leveraging AI to analyze historical ATM data and service… Read more: AI-supported service engineering

TechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow

Comma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI

Scotts Miracle-Gro, recognizing the need to streamline its manual, spreadsheet-based account reconciliation process to ensure SOX compliance, turned to BlackLine to automate the procedure. This shift to automation enabled by BlackLine, an SAP partner, has standardized account reconciliation across the company, significantly reducing time spent on manual reconciliations and enhancing… Read more: Finding a better way to demonstrate SOX compliance was the main reason to look into automating its account reconciliation procedures

GuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process

TTX Company, a North American leader in railcar pooling, faced challenges with increasing document volumes due to its growing operations. To enhance efficiency, TTX partnered with Kognitos in 2023 to automate financial processes like scrap weight ticketing and accounts payable in Oracle, significantly reducing manual labor. The automation improved process… Read more: Data Processing – Simplify Orchestration Of Conditional Dw Data Loads to Automate the input of data from scrap weight documents into Excel and subsequent transfer into Oracle

Riparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices

Westaflex, a German family-owned company specializing in climate and ventilation technology, faced challenges in manual production scheduling, which affected efficiency due to its complex requirements and multiple setup processes. To address this, they implemented an AI application that optimized the sequencing of production orders using data from ERP systems and… Read more: AI-supported production planning

Our client, a major manufacturer and distributor of outdoor equipment, required a centralized platform for all its data to enhance advanced analytics of customer and business data. Niologic implemented a data warehouse based on Google BigQuery and developed a time series analysis for shipping, along with a machine learning algorithm… Read more: Time series analysis for shipping outdoor equipment through data warehousing