AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Berlin Recycling partnered with AI developers to create a system that improves the assignment of drivers to waste collection tours, taking into account their health preferences and route desires. This AI-driven tour matching system not only increases driver satisfaction by aligning work assignments with personal health needs but also reduces… Read more: Ideal Tour Matchings for Better Health

In collaboration with MOSCA, we developed an AI tool designed to optimize the sequencing of parts in manufacturing processes. This AI application significantly enhances operational efficiency and resource utilization by reducing machine set-up times. The technology focuses on smart sequencing which allows high priority orders to be scheduled first, thus… Read more: SMART SEQUENCING FOR LOW SET-UP TIME

Comma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI

The “PharmaGPT” project aims to make medical information more accessible and understandable, particularly for groups such as the elderly and non-native speakers who struggle with the complex language of medicine package leaflets. To address this, a sophisticated AI-based Retrieval Augmented Generation (RAG) system was developed, capable of navigating and analyzing… Read more: Pharma GPT: Advanced Retrieval Augmented Generation with medical data

At Leipzig University Hospital, haematologists faced the challenge of identifying relevant research papers for rare blood cancers and individual patient cases from the flood of new scientific publications. The clinic partnered with Merantix Momentum to develop an NLP-based solution that automatically filters and ranks clinical publications according to their relevance… Read more: AI-supported decision support for haematology