AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Siemens AG partnered with Scoutbee to leverage its AI-powered supplier scouting platform, significantly enhancing their procurement processes by automating the identification and evaluation of suppliers. This collaboration enabled Siemens to efficiently pinpoint high-quality suppliers globally, reducing their workload by up to 90% and markedly speeding up decision-making times. Scoutbee’s platform… Read more: AI-powered supplier scouting helps Siemens procurement reduce time and workload

TechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow

At Leipzig University Hospital, haematologists faced the challenge of identifying relevant research papers for rare blood cancers and individual patient cases from the flood of new scientific publications. The clinic partnered with Merantix Momentum to develop an NLP-based solution that automatically filters and ranks clinical publications according to their relevance… Read more: AI-supported decision support for haematology