AI Solutions
- Transformation trough customer service operations and enhanced human agent efficiency with conversational AISeveral organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI
- Vehicle claims management: Automatic reading of workshop invoicesRiparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices