AI Solutions
- Transformation trough customer service operations and enhanced human agent efficiency with conversational AISeveral organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI
- Faster sustainability reporting with leadity & GenAIComma Soft and leadity have collaborated to streamline CSRD reporting for companies, leveraging generative AI to automate the generation of sustainability reports in compliance with the ESRS standard. This solution simplifies the complex task of documenting sustainability efforts by semantically searching and structuring data, thus minimizing manual data handling and… Read more: Faster sustainability reporting with leadity & GenAI
- Utilising synergies: one solution for all savings banks. Automation of the loan application processGuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process
- Vehicle claims management: Automatic reading of workshop invoicesRiparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices
- Iconic automaker gains efficiency and performance with a smarter approach to contractsMercedes-Benz, facing industry disruptions, recognized the need for a digital transformation to streamline their contract management processes. They implemented the Icertis Contract Intelligence (ICI) platform to create a single source of truth for all contracts, enhancing their ability to manage over 500,000 supplier relationships effectively. The ICI platform significantly reduced… Read more: Iconic automaker gains efficiency and performance with a smarter approach to contracts