AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Riparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices

At Leipzig University Hospital, haematologists faced the challenge of identifying relevant research papers for rare blood cancers and individual patient cases from the flood of new scientific publications. The clinic partnered with Merantix Momentum to develop an NLP-based solution that automatically filters and ranks clinical publications according to their relevance… Read more: AI-supported decision support for haematology