AI Solutions

In the insurance industry, the push for trustworthy AI is becoming increasingly significant, driven by regulatory bodies and consumer expectations for transparency and fairness in automated decisions. To align with EU guidelines and specific insurance industry regulations from EIOPA and BaFin, insurance companies are advised to adopt frameworks that ensure… Read more: A framework for trustworthy AI in the insurance environment

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

TechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow