AI Solutions

In the insurance industry, the push for trustworthy AI is becoming increasingly significant, driven by regulatory bodies and consumer expectations for transparency and fairness in automated decisions. To align with EU guidelines and specific insurance industry regulations from EIOPA and BaFin, insurance companies are advised to adopt frameworks that ensure… Read more: A framework for trustworthy AI in the insurance environment

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

The “PharmaGPT” project aims to make medical information more accessible and understandable, particularly for groups such as the elderly and non-native speakers who struggle with the complex language of medicine package leaflets. To address this, a sophisticated AI-based Retrieval Augmented Generation (RAG) system was developed, capable of navigating and analyzing… Read more: Pharma GPT: Advanced Retrieval Augmented Generation with medical data