AI Solutions
- Transformation trough customer service operations and enhanced human agent efficiency with conversational AISeveral organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI
- Recurring savings through global standardisation of credit workflowTechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow
- Time series analysis for shipping outdoor equipment through data warehousingOur client, a major manufacturer and distributor of outdoor equipment, required a centralized platform for all its data to enhance advanced analytics of customer and business data. Niologic implemented a data warehouse based on Google BigQuery and developed a time series analysis for shipping, along with a machine learning algorithm… Read more: Time series analysis for shipping outdoor equipment through data warehousing
- Pharma GPT: Advanced Retrieval Augmented Generation with medical dataThe “PharmaGPT” project aims to make medical information more accessible and understandable, particularly for groups such as the elderly and non-native speakers who struggle with the complex language of medicine package leaflets. To address this, a sophisticated AI-based Retrieval Augmented Generation (RAG) system was developed, capable of navigating and analyzing… Read more: Pharma GPT: Advanced Retrieval Augmented Generation with medical data