AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

TTX Company, a North American leader in railcar pooling, faced challenges with increasing document volumes due to its growing operations. To enhance efficiency, TTX partnered with Kognitos in 2023 to automate financial processes like scrap weight ticketing and accounts payable in Oracle, significantly reducing manual labor. The automation improved process… Read more: Data Processing – Simplify Orchestration Of Conditional Dw Data Loads to Automate the input of data from scrap weight documents into Excel and subsequent transfer into Oracle

Riparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices