AI Solutions
- Transformation trough customer service operations and enhanced human agent efficiency with conversational AISeveral organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI
- Time series analysis for shipping outdoor equipment through data warehousingOur client, a major manufacturer and distributor of outdoor equipment, required a centralized platform for all its data to enhance advanced analytics of customer and business data. Niologic implemented a data warehouse based on Google BigQuery and developed a time series analysis for shipping, along with a machine learning algorithm… Read more: Time series analysis for shipping outdoor equipment through data warehousing