AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Our project focused on automating the information extraction process from various data sources such as textual documents and database tables, utilizing Named Entity Recognition (NER) and advanced Language Models (LLMs). The main goal was to create an automated solution that could efficiently extract relevant information using NER and enrich metadata… Read more: Automating Information Extraction with Named Entity Recognition and LLMs