AI Solutions

Diebold Nixdorf, a leader in IT solutions for retail banking and commerce sectors, has implemented AI-driven service engineering to enhance the efficiency of ATM service operations. Initially, ATM malfunctions were identified using basic rules without detailed action plans for technicians. By leveraging AI to analyze historical ATM data and service… Read more: AI-supported service engineering

GuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process