AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

TechData, a wholesale company with a revenue of $35 billion, implemented a global solution to standardize credit management workflows, leading to significant savings and efficiency gains. By integrating a system that automates credit scoring, monitoring, and currency conversion for financial reporting, the company achieved a 120% improvement in credit department… Read more: Recurring savings through global standardisation of credit workflow

Scotts Miracle-Gro, recognizing the need to streamline its manual, spreadsheet-based account reconciliation process to ensure SOX compliance, turned to BlackLine to automate the procedure. This shift to automation enabled by BlackLine, an SAP partner, has standardized account reconciliation across the company, significantly reducing time spent on manual reconciliations and enhancing… Read more: Finding a better way to demonstrate SOX compliance was the main reason to look into automating its account reconciliation procedures

GuideCom AG collaborated with Buildsimple to transform the time-consuming manual credit application process at Sparkassen, reducing processing time per transaction from over 10 minutes. By utilizing AI to automate document handling such as ID verification, payroll, and tax documents, the solution integrates seamlessly into GuideCom’s service cockpit via standardized APIs.… Read more: Utilising synergies: one solution for all savings banks. Automation of the loan application process

TTX Company, a North American leader in railcar pooling, faced challenges with increasing document volumes due to its growing operations. To enhance efficiency, TTX partnered with Kognitos in 2023 to automate financial processes like scrap weight ticketing and accounts payable in Oracle, significantly reducing manual labor. The automation improved process… Read more: Data Processing – Simplify Orchestration Of Conditional Dw Data Loads to Automate the input of data from scrap weight documents into Excel and subsequent transfer into Oracle

Riparo GmbH faced challenges managing a high volume of diverse workshop invoices that had to be manually entered into their system. To streamline this process, they partnered with Buildsimple to develop an AI solution that automatically reads invoices from over 100 different formats and structures the data into JSON files… Read more: Vehicle claims management: Automatic reading of workshop invoices

The “PharmaGPT” project aims to make medical information more accessible and understandable, particularly for groups such as the elderly and non-native speakers who struggle with the complex language of medicine package leaflets. To address this, a sophisticated AI-based Retrieval Augmented Generation (RAG) system was developed, capable of navigating and analyzing… Read more: Pharma GPT: Advanced Retrieval Augmented Generation with medical data

Mercedes-Benz, facing industry disruptions, recognized the need for a digital transformation to streamline their contract management processes. They implemented the Icertis Contract Intelligence (ICI) platform to create a single source of truth for all contracts, enhancing their ability to manage over 500,000 supplier relationships effectively. The ICI platform significantly reduced… Read more: Iconic automaker gains efficiency and performance with a smarter approach to contracts