AI Solutions

 Several organizations have successfully enhanced their customer service operations by integrating conversational AI technologies. These AI systems provide quick access to necessary information, streamline service by reducing the reliance on inefficient document management systems, and significantly reduce the time customer service agents spend searching for information. As a result, these… Read more: Transformation trough customer service operations and enhanced human agent efficiency with conversational AI

Scotts Miracle-Gro, recognizing the need to streamline its manual, spreadsheet-based account reconciliation process to ensure SOX compliance, turned to BlackLine to automate the procedure. This shift to automation enabled by BlackLine, an SAP partner, has standardized account reconciliation across the company, significantly reducing time spent on manual reconciliations and enhancing… Read more: Finding a better way to demonstrate SOX compliance was the main reason to look into automating its account reconciliation procedures

TTX Company, a North American leader in railcar pooling, faced challenges with increasing document volumes due to its growing operations. To enhance efficiency, TTX partnered with Kognitos in 2023 to automate financial processes like scrap weight ticketing and accounts payable in Oracle, significantly reducing manual labor. The automation improved process… Read more: Data Processing – Simplify Orchestration Of Conditional Dw Data Loads to Automate the input of data from scrap weight documents into Excel and subsequent transfer into Oracle